Protection of Personal Information Act (POPIA) Consent Form

 

Introduction

The Protection of Personal Information Act No. 4 of 2013 (POPIA) aims to balance the right to privacy with the right to access information. This consent form outlines how Sunlec Energy Solutions (Pty) Ltd (“the Company”) processes personal information in compliance with POPIA.

 

Acknowledgment and Consent

By accessing, utilizing, or contracting with Sunlec Energy Solutions (Pty) Ltd, you confirm that you have read, understood, and acknowledge all of the Company’s privacy terms and this consent form. You further acknowledge and agree that:

  1. All information and data provided to or collected by the Company, whether personal or otherwise, may be used, processed, and analyzed by the Company and its duly authorized agents.
  2. Such use, processing, and analysis may include, where necessary, the placement of such information in the public domain.
  3. The Company will utilize such information and data – irrespective of its nature – as reasonably and lawfully required or necessitated by the Company’s operations and objectives.

 

Information Processing

Sunlec Energy Solutions (Pty) Ltd may process personal information including, but not limited to:

  • Names and surnames
  • Email addresses
  • Physical addresses
  • Telephone numbers
  • Account numbers

 

Purpose of Processing

  • Direct communication
  • Marketing
  • Contract performance
  • Protecting legitimate interests
  • Statutory compliance
  • Data analysis and improvement of services

 

Collection and Disclosure

We collect information directly from you or from relevant statutory institutions. We may disclose information to statutory institutions, agreed third parties, or place it in the public domain when necessary.

 

Your Rights

  • You may withdraw consent at any time by notifying our Information Officer.
  • You can request updates to your personal information.
  • You can opt out of direct marketing communications.
  • You have the right to access your personal information, subject to certain limitations.

 

Requesting Access and Lodging Complaints

Submit requests for access to your personal information in writing to our Information Officer at [email protected]. Identification verification will be required.

 

Limitation of Liability

By submitting any information or data to the Company, you consent to the collection, collation, processing, analysis, and storing of such information in accordance with this consent form. You hold Sunlec Energy Solutions (Pty) Ltd, its agents, and subsidiaries free from liability in the event of any loss or damages sustained by you in the event of any dissemination of the information or data furnished to the Company.

 

Best Practices and Precautions

The Company shall use its best endeavours and take all foreseeable and reasonable precautions to ensure that the information and data collected and stored by the Company is used for the purpose provided to the Company.

 

Contact Information

Information Officer: [email protected]

By continuing to engage with Sunlec Energy Solutions (Pty) Ltd, you acknowledge that you have read, understood, and agreed to this consent form.